Processing Times
Orders typically process within 1 to 2 business days, excluding weekends, holidays, and any compliance review delays.
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Shipping Policy
Orders are packaged for research inventory handling and dispatched according to product stability and destination requirements.
Transit and Handling
Transit times vary by destination. Temperature-sensitive items may ship with cold-chain materials when required.
Delivery Issues
If a shipment is delayed, lost, or damaged, contact support promptly so the carrier claim and replacement process can be reviewed.